Privacy Policy

We transparently manage technical specifications, warehouse blueprints, and equipment telemetry for global enterprises implementing AS/RS systems, AGV/RGV solutions, and smart WMS integrations. This policy details our ISO-certified protocols for handling rack configuration data (Q235B steel specs to FEM 9.001 standards), protecting automated warehouse operations, and enabling GDPR-compliant cross-border engineering collaborations.

Geelyracks Privacy Policy

Effective Date: March 23, 2025
Last Updated: March 18, 2025

1. Data Controller Information

Fujian Jili Intelligent Logistics Equipment Co., Ltd. (Geelyracks)
Address: No. 368-18 Nanhuan Road, Quanzhou Economic Zone, Fujian, China
Data Protection Officer: dpo@geelyracks.com | +86 595-2235 6969

2. Scope of Application

This policy applies to:

Warehouse consultation forms submitted through our website (including 3D warehouse design tool data)
Usage records of AGV route planning simulators
Interaction data with WMS system demo versions
Data exchanges through supply chain partner portals

3. Extended Data Collection Types

In addition to basic information, we collect:

Data Type	Specific Content	Purpose
Engineering Data	Column spacing, floor load capacity (≥3T/m²), fire lane dimensions	AS/RS system structural compliance verification
Operational Logs	Stacker failure codes (ISO 9384), shuttle battery cycle counts	Predictive maintenance analysis
Business Metrics	Monthly pallet flow rates, SKU turnover ratios (FEFO/FIFO based)	Four-way shuttle system design
Certification Docs	CE Machinery Directive certificates, UL certification numbers, ISO 9001 credentials	Project bidding compliance review

4. Enhanced Data Processing Clauses

4.1 Automated Decision-Making
AI algorithms are employed in:

Predicting steel structure lifespan using historical rack corrosion data (error rate ≤1.8%)
Adjusting cold storage shuttle scheduling based on real-time warehouse sensor readings

4.2 Cross-Border Transfers
Multi-layer safeguards include:

EU clients: Data stored on TUV-certified ISO 27001 cloud servers
North American projects: End-to-end encryption meeting ANSI MH31.2 standards
Belt & Road countries: Blockchain notarization for blueprint integrity

5. Expanded User Rights

5.1 Industry-Specific Rights

Parameter Rectification Right: Request correction of rack column positioning errors (±2mm precision)
Simulation Testing Right: Access AGV collision-avoidance algorithm test reports

5.2 Exercise Methods
Submit written requests to dpo@geelyracks.com including:

Corporate tax ID/project number
Data fingerprint (e.g., SHA-256 digest of rack BOM files)

6. Data Retention Matrix

Data Type	Retention Period	Disposal Method
Warehouse BIM Models	15 years (matches steel structure warranty)	Physical shredding + digital erasure
AGV Path Logs	3 years or 1 million cycles (whichever first)	Magnetic degaussing
Bidding Proposals	2 years for unsuccessful bids	AES-256 encrypted archiving

7. Children’s Privacy Statement

Our services are not directed at minors under 16
Actively reject any factory layouts containing child labor information

8. Security Incident Response

8.1 Notification Protocol
For breaches involving critical systems like warehouse access control:

Report to regulators within 72 hours
Notify affected clients via 2FA-verified channels

8.2 Remediation Measures

Free RFID system upgrades for compromised warehouses
Compensation for WMS downtime losses (0.05% daily interest of contract value)

9. Detailed Cookie Policy

9.1 Functional Cookies

Name	Purpose	Duration
rack_config	Stores rack configuration parameters (height/depth)	Session
agv_sim	Tracks AGV collision-avoidance algorithm progress	30 days

9.2 Analytical Cookies
Matomo analytics with:

Anonymized warehouse heatmap data
Masked IP addresses (last octet removal)

10. Dispute Resolution

EU clients: Luxembourg Arbitration Court jurisdiction
RCEP members: Singapore Mediation Centre rules
Others: China International Economic and Trade Arbitration Commission

11. Policy Update Notifications

Major changes (e.g., data processing location) require 60-day advance notice via:
- Project management system alerts
- HMI interface pop-ups on connected devices
Routine updates published in “Version History” section

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